Refund policy

Returns & Refunds Policy

At ReOffice Co., we want you to be completely satisfied with your purchase.

We offer a 14-day return period from the date your order is delivered.

To be eligible for a return:
- Items must be returned in the same condition received
- Products must not be intentionally damaged or misused
- Proof of purchase is required

As our products are professionally refurbished office furniture, minor cosmetic signs of previous use may be present and are outlined within product descriptions.

To request a return, please contact:
info@reofficeco.com

Customers are responsible for return shipping costs unless the item arrives damaged, faulty, or incorrect.

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be processed back to the original payment method within 5–10 working days.

Non-returnable items:
- Custom orders
- Clearance items
- Gift cards

Damaged or faulty items:
If your order arrives damaged or develops a fault covered under warranty, please contact us immediately with photos and your order number.

Warranty:
All eligible products include a 12-month warranty covering mechanical faults and workmanship issues under normal use.

For any questions regarding returns or refunds, please contact:
info@reofficeco.com